UX Writer

Synergis Creative

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Title: UX Writer

Location: Mountain View

Duration: 12 Months

Position Description

As a writer on the UX writing team, you'll be responsible for writing and refining a wide array of text that will appear throughout the experience. This includes UI messages, onboarding flows, notifications, and error messages.

Who you are: You are a stellar writer with a portfolio of user-facing content that's crisp, concise, accessible, and friendly. You use empathy, reason, and data to inform your content choices. You pursue a deep understanding of your products. 

Responsibilities:

  • Write clear and concise user-interface text for products, and act as a subject matter expert for user experience writing.
  • Work collaboratively and closely with designers, researchers, prototypers, product managers, and engineers to define requirements; balance design and business objectives with a strong focus on the user.
  • Develop concepts for early-stage products, and provide data-informed insights to improve existing experiences.
  • Recommend and implement new strategies for communicating product-related information to our users.
  • Develop, document, and maintain writing guidelines for internal stakeholders.

Minimum qualifications

  • BA/BS degree. In lieu of a degree, 4 years of additional relevant experience.
  • At least 5 years of relevant experience in UX writing, technical writing, user help, copywriting, or journalism.
  • Excellent written and verbal communication skills and creative problem-solving abilities.
  • Experience working collaboratively with designers, engineers, and product managers as part of the software development process.
  • Experience creating and maintaining style guides.
  • Ability to work independently and proactively communicate with cross-functional stakeholders.
  • Sharp attention to detail.

Preferred qualifications

  • Experience writing for mobile and UI.
  • Understanding of UX design principles. 
  • Experience creating content for a global audience with a good understanding of localization and accessibility best practices.
  • Strong teamwork skills.
  • Knowledge of online technology and related technology and products.
  • Experience collaborating closely with UX researchers and applying study findings to content to improve usability. 

Skill/Experience/Education

Mandatory

-Write clear and concise user-interface text for Android products, and act as a subject matter expert for user experience writing.

-Work collaboratively and closely with designers, researchers, prototypers, product managers, and engineers to define requirements; balance design and business objectives with a strong focus on the user.

-Develop concepts for early-stage products, and provide data-informed insights to improve existing experiences. 

-Recommend and implement new strategies for communicating product-related information to our users.

-Develop, document, and maintain writing guidelines for internal stakeholders.

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