UX Research Participant Coordinator

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UX Research Participant Coordinator

Atlanta, GA (remote, open to candidates in EST)

6+ month contract (potential to extend, benefits offered)

Responsibilities:

– Recruit research participant candidates drawn from a database of creators who have opted into the UX Research program, employee referrals, and through your own on-the-ground networking efforts at creator events.

– Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses and phone interviews.

– Coordinate the logistics of user research, including participant scheduling, facility scheduling, and distribution of incentives.

Overall Responsibilities:

– Collaborate with researchers to understand their study needs, maintain constant communication on recruiting progress and meet their specified goals in a timely manner.

– Scrutinize study specifications and planned assessments to ensure quality data is gathered from the right people.

– Leverage creative solutions to identify target participants and bring them into our participant database.

– Advise researchers and answer their questions regarding legal considerations around their studies.

Outcomes/Deliverables:

– Review/advise on screening questionnaire

– Pull candidate list to start screening via phone (if applicable)

– Complete screening/scheduling of final roster of participants

– Manage all email communication with participants and researchers

– Negotiate criteria and/or quota mix requirements (if needed)

– Collect feedback on participant quality and attendance

– Facilitate study logistics, including incentive fulfillment and NDA signing

– Track workload and study volume metrics

– Recruit all participants for a given study within the timeframe agreed upon with the researcher

Skill/Experience/Education Mandatory:

High school diploma (Bachelor’s degree in any field preferred)

Organized, detail oriented and able to work independently on multiple projects at once

Strong oral and written communication skills

Client/customer-facing experience

Work experience with either of the following:

– High-touch customer support

– Coordination/administrative/project management support

Desired

Work experience in any of the following areas:

– User Experience Participant Recruiting or similar non-UX recruiting experience

– Experience interfacing with entertainment / Internet talent

Synergis Creative (creative.synergishr.com/) is a specialized division of Synergis (www.synergishr.com) that serves the needs of leading creative firms, departments and agencies. Synergis Creative carefully matches creative and marketing talent to a full-time, contract or project positions.

Synergis Creative recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities.

Synergis Creative/Synergis is an Equal Opportunity/Affirmative Action employer.

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