UX Research Assistant

Synergis Creative

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Job title: UX Research Assistant

Location: Mountain View or San Francisco

Duration: 12 months


You’ll conduct and assist in primary research efforts to help reveal what our users need from our products.

Top Responsibilities

  • Conduct qualitative user research, primarily in-person or remote usability sessions
  • Create participant screeners, study plans, study scripts, final reports
  • Moderate user studies
  • Take notes and capture data
  • Analyze product feedback, identify trends, create reports
  • Data preparation and coding
  • Conduct literature reviews
  • Administer questionnaires and surveys
  • Assist other user researchers with various user research preparation activities
  • Lab setup & management
  • Liaise with participant recruiting teams and participant onboarding
  • Highlight-video creation
  • Advocate research findings to diverse audiences through written and oral presentations. 

Required Qualifications

  • B.A./B.S. (Completed) in Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience
  • Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers, field research, surveys.  
  • Detail-oriented and ability to work independently on a variety of tasks
  • Strong oral and written communication skills
  • Effective interpersonal, communication, negotiation and collaboration skills.
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects

Additional Preferred Qualifications

  • M.A/M.S. in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field 
  • 1+ years of relevant work experience
  • Strong knowledge of experimental design and statistical analysis 
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred.

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