UX Research Assistant (AI Research)

Synergis Creative

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Job title: UX Research Assistant

Location: San Francisco, Ca

Duration: 6 months 

Position Overview:

You’ll work in close partnership with our UX researchers and with team members from other disciplines like design, UX engineering, and program management. Day to day activities will include supporting UX researchers in the collection and analysis of user data for foundational and evaluative research. 

Responsibilities

  • Conduct foundational research and literature reviews to examine assumptions and lay the groundwork for new products
  • Plan, observe, and moderate concept testing sessions, interviews, and diary studies
  • Coordinate user study logistics (collaborate with participant recruiters, schedule interviews and lab sessions, distribute incentives)
  • Analyze and interpret both qualitative and quantitative data
  • Synthesize insights and create research reports
  • Communicate findings and recommendations to stakeholders

Top 3 Responsibilities:

  • Conduct foundational research and literature reviews to examine assumptions and lay the groundwork for new products
  • Plan, observe, and moderate concept testing sessions, interviews, and diary studies
  • Coordinate user study logistics (collaborate with participant recruiters, schedule interviews and lab sessions, distribute incentives)

Skill/Experience/Education

Mandatory

  • B.A./B.S. (completed) or M.A/M.S./M.Des./Ph.D. in Human Factors, HCI, Design, Product Development, Psychology, Computer Science, Social Science, or other field emphasizing human behavior.
  • 2+ years of relevant work experience, including integrating user research into product design—e.g., in applied industry or in an innovation/design/product development consultancy (e.g., IDEO, Fjord, frog); particularly relevant prior job titles include UX Researcher or Design Researcher, User-centered Design Strategist, User-centered Product Innovator, Design consultant Experience conducting UX research cross-culturally and/or in emerging markets
  • Prior experience as a contractor at Google is helpful.
  • Excellent interpersonal, communication, and collaboration skills.
  • Experience with a range of qualitative research methods and analysis techniques.
  • Ability to translate research findings into actionable, persuasive insights for the product team.
  • Experience crafting and communicating research findings through appropriate means (e.g., Google Slides, charts in Google Sheets).
  • Detail-oriented; ability to work fairly independently on a variety of tasks.
  • Gets things done: Ability to meet deadlines and deliver high-quality work on schedule

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