UX Qualitative Researcher

Synergis Creative

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Title: UX Qualitative Researcher

Location: Mountain View

Duration: 8+ months


Project Overview:

  • Planning, conducting, and observing user interviews, usability testing sessions, remote studies, and more.
  • Study tasks include preparing study materials, moderating, taking notes, providing detailed transcripts for the team, and data analysis. 


Overall Responsibilities:

  • Creating highlight videos/screenshots, and conducting data analysis and report documentation, presenting to the team. 


Top 3 Daily Responsibilities:

  • Assisting with data collection activities. Running small surveys. 
  • Performing literature reviews. 
  • Coding user research videos. 


Required Skills:

  • Bachelor's degree in any field
  • Interest in general research and/or user research methods
  • Excellent observation skills
  • Detailed oriented and ability to be responsive to varying needs and changing priorities
  • Strong oral and written communication skills
  • Can work independently and prioritize time between multiple projects



  • Masters degree in Human-Computer Interaction, Human Factors, Psychology, Sociology, Anthropology or a related field or equivalent practical experience.
  • User interview moderation – Leading and moderating a semi-structured interview with study participants, with a script or discussion guide
  • Usability testing- Testing design concepts or prototypes through task-based usability research sessions
  • Qualitative research data analysis- Ability to identify patterns, themes, and insights from qualitative research data (interviews, observations, usability feedback, etc)
  • Presentation skills- Proficiency with creating slide presentations with key insights and presenting in person to a group


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