UX Program Manager

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Position: UX Program Manager

Location: San Francisco, CA

Duration: 12+ month contract, potential to extend

Rate: up to $63/hour

 

Description

Our client is searching for a UX Program Manager for a yearlong contract. As a UX Program Manager, you are comfortable diving in, shaping and driving programs to tackle ambiguous problems spaces. Partnering with UX, PM, and Engineering, you foster an environment for open collaboration and develop plans that will guide a team to achieve a shared vision. You will also manage all project-related communications and reporting to team members, leaders and other stakeholders. This job requires you to be an expert juggler, a master planner, and a flexible project manager who can balance multiple unrelated projects that can often span both quarters and continents.

 

Skill/Experience/Education

  • 5-7 years' experience managing interactive, design, or creative projects
  • Proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems
  • Working knowledge of project management software
  • Proficient with spreadsheets or similar and Google Docs
  • Thorough knowledge of user-centered design process and product development process
  • Thrives when challenged with vague/undefined program/project scope and is scrappy, creative, and strategic when proposing solutions for both strategic programs and operational initiatives
  • Demonstrated process improvement experience and accomplishments
  • Experience with influencing and leading organizational change to implement a process
  • Outstanding verbal and written communications skills
  • Working knowledge of project management software, spreadsheet applications and Google Docs
  • A strong sense of focus and excellent attention to detail while working in a very fast-paced, changing environment

 

Core Skills & Competencies:

  • Quick learner Understands the role of culture in the success of an organization
  • Rapid Synthesis – e.g., crystalize salient points from rambling discussions
  • Great Communication Skills, including killer notes, info dissemination, writing, meeting/project facilitation, and reporting (team, external, managing up)
  • Solid project management skills, including knowledge-based prioritization, scoping, resourcing, planning, time management, building/applying structure, managing ambiguity, risk identification and solution development
  • Cross-functional knowledge and communication
  • Champion UX and UX teams
  • Effective engagement w/external agencies and 3rd parties – schedule, reviews, deliverables, budget
  • Experience operating in large scale corporate environments as well as design agencies

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