UX Program Manager

Synergis Creative

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Title: UX Program Manager

Location: Seattle, Mountain View, San Francisco

Duration: 6 months

Position Overview:

Our Clients UX team focused on augmented intelligence and the new relationships between people and technology. They partner with research and machine intelligence teams across their platform, bringing our machine intelligence smarts to products and services that improve people’s lives. The team works on software features across their products as well as a family of AI-first hardware products. We also advocate for the principles of human-centered machine learning across the design and tech community.

Our team is looking for a program manager who is familiar with UX and content production concepts, as well as core project management skills to assist senior level staff in day to day team communications and project coordination activities. This role will split their time 50/50 between central teams operations support and working on a dedicated project with the Language and Conversation team. 

 

Responsibilities:

  • Assist the Operations Group PGM to ensure legal, financial and timesheet approvals are completed in a timely manner. 
  • Assist in updates to team communications and guideline handbook; take ownership of website content coordination and work with cross-functional team to complete edits. 
  • Identify team needs with regards to process, tools and documentation, driving required changes to make sure designers are working at optimum efficiency.
  • Work with team leadership on key project milestones: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes. 
  • Understand strategic priorities and work with designers and engineers to make the most impact possible under tight schedules.
  • Proactively identify risks and create plans to resolve in a timely manner. 
  • Be the hub of communication between project teams and cross-functional partners – managing expectations, stakeholder communications and delivery status.

 

Top 3 Responsibilities:

  • Be the hub of communication between project teams and cross-functional partners – managing expectations, stakeholder communications and delivery status.
  • Work with team leadership on key project milestones: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes. 
  • Assist the Operations Group PGM to ensure legal, financial and timesheet approvals are completed in a timely manner. 

Skill/Experience/Education

Mandatory

  • 5 years relevant experience in project management within a creative, start-up, or technology environment.
  • Experience with both program planning and full project lifecycle execution, as well as Agile project organization and methodologies
  • Experienced multitasker with a proven ability to excel in a fast-paced, quickly changing environment.
  • Understanding of user research project flows and key components Someone who can proactively solve problems and ultimately suggest changes for future projects. Impeccable organizational skills, common sense and confidence. Working knowledge of project management software, including Google spreadsheets and Google Docs

Desired

  • Familiarity with design tools (PhotoShop), motion design and/or video production flows
  • Experience working with finance systems and workflows CAPM, PMP or similar certification

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