UX Associate Researcher

Synergis Creative

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Job Title: UX Researcher

Location: Seattle

Duration: 12 months

 

Project Overview:

This role will drive end-to-end research studies that help the GCP marketplace governance team develop and deliver high-quality UX designs and workflows for feature sets that meet critical customer needs. In addition, this role will support the lead UXR in executing multi-phase, programmatic research that will inform the future vision and roadmap of the marketplace governance product portfolio.

 

Overall Responsibilities:

Drive end-to-end tactical research studies, ensuring that the product team’s research needs, and ultimately customer needs, are met with useful and easy-to-use features.

 

Top 3 Daily Responsibilities:

·      Scope and lead research studies, working with PM, Design, and Engineering as necessary to ensure research needs are understood, accounted for, and delivered by the research.

·      Compile, analyze, and synthesize research findings into actionable insights that improve either the utility or usability of needed feature sets.

·      Share results of research through reports, meetings, and workshops with PM, Design, and Engineering stakeholders, working to align team members on key insights that move the product forward.

 

Required Skills:

·      Bachelor's degree in Human-Computer Interaction, Human Factors, Psychology, Sociology, Anthropology, Ethnic Studies, or a related field

·      3+ years of applied research experience

·      Organized, detail oriented; ability to multitask, prioritize, and efficiently manage time

·      Ability to adapt to changing requirements, priorities, or focus areas

·      Can work independently and prioritize time across multiple projects to meet deadlines

·      Excellent observation, analysis, and synthesis skills

·      Strong oral and written communication

·      Quick learner, self-directed in gaining new skills or knowledge, can do attitude

·      Interest in technology research and / or user research methods

Nice to have Skills (not required)

·      Technical understanding of cloud platforms and application development

·      Familiarity with the needs of platform/system admins, platform/system engineers, and/or cloud architects

·      Masters degree (or higher) in Human-Computer Interaction, Human Factors, Psychology, Sociology, Anthropology, Ethnic Studies, a related field, or equivalent practical experience.

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