User Experience Research Associate

Synergis Creative

Position: User Experience Associate

Location: Mountain View, CA

Duration: 6+ month contract, potential to extend

Rate: $60-65/hour, DOE

 

 

Position Description

Our client is looking for User Experience Associates to join their team for a 6+ month contract. They are searching for someone who is passionately interested in users and strives to learn everything one can about their goals and needs, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. They are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love to use.

 

  • Conduct qualitative user research, primarily in-lab usability sessions
  • User study moderation
  • Administer questionnaires and surveys
  • Assist other user researchers with various user research preparation activities
  • Literature reviews
  • Lab setup & management
  • Liaise with participant recruiting teams and participant onboarding
  • Note taking and data capture
  • Highlight-video creation
  • Qualitative data analysis/synthesis
  • Basic user testing analyses
  • Draft findings, recommendations, and reports based on user research
  • Advocate research findings to diverse audiences through written and oral presentations
  • Work with content at many levels (style guides, templates, analytics)
  • Partner with Product, Program Management, UX, UXR, engineering, support operations, legal, PR, and other editorial groups to ensure content consistency and transparency

 

Requirements

  • 1-3 years or experience
  • Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers (aka user interviews), field research, surveys
  • Detail-oriented and ability to work independently on a variety of tasks
  • Strong oral and written communication skills
  • Effective interpersonal, communication, negotiation and collaboration skills
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
  • 1+ years of relevant work experience
  • Strong knowledge of experimental design and statistical analysis
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred.

 

Skill/Experience/Education

  • Mandatory B.A./B.S. (completed) or M.A/M.S./Ph.D. in Human Factors, Psychology, HCI/Computer Science, or other field emphasizing human behavior; or in lieu of degree 4 years of relevant work experience
  • Detail-oriented and ability to work fairly independently on a variety of tasks
  • Experience or education in research methods Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
  • Strong oral and written communication skills
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred
  • Knowledge of basic statistical concepts preferred

 

 

Synergis Creative (creative.synergishr.com) is a specialized division of Synergis (synergishr.com) that serves the needs of leading creative firms, departments and agencies. Synergis Creative carefully matches creative and marketing talent to a full-time, contract or project positions.

 

Synergis Creative's recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities. Synergis is an Equal Opportunity/Affirmative Action employer.

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