Research Assistant/Coordinator

Synergis Creative

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Title: Research Assistant/Coordinator

Location: Madison, WI

Duration: 12+ Months 


Position Description

Our client in Madison, WI is searching for a User Research Assistant to join their team for a 12+ month contract. You will be tasked with:

  • Observing usability testing sessions, taking notes, and providing detailed transcripts for the team
  • Assisting with user testing preparation activities or administration of protocols
  • Coding user research videos
  • Creating highlight videos/screenshots, and assisting with data analysis and report documentation
  • Assisting with data collection activities and recruitment. 



  • Interest in general research and/or user research methods
  • Excellent observation skills
  • Detailed oriented and ability to be responsive to varying needs and changing priorities


  • Required Skills: 60+ wpm when transcribing
  • Minimum of a Bachelor's degree in a related field (computer science, psychology, sociology, industrial engineering, etc.)
  • 1+ years' experience working in a user/human-computer interaction/psychology research lab
  • Familiarity with user research methods
  • Attention to detail
  • Ability to follow a study protocol
  • Ability to learn quickly without repeat instructions
  • Ability to work independently when needed
  • Nice to have: Programming experience/familiarity
  • Database experience/familiarity
  • Desire to continue a career in user research 

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