Operations Associate- NY

Synergis Creative

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Title: Operations Associate 

Duration: 2 month contract

Location: Seattle, San Francisco, Austin, Atlanta and NYC – EACH CITY

 

 

Overview:

As Data Collection Proctor (Operations Associate), you manage data collection that guides engineering research and improves core imaging technologies. You will guide members of the company through various tests using proprietary software, ensuring not only a good experience for study subjects but also that high-quality data flows through the system.

 

Responsibilities:

·      Oversee and ensure high-quality data collection using proprietary software.

·      Identify recurring problems and work with the team to make improvements.

·      Communicate current and future plans to the team.

 

 

Qualifications & Requirements:

·      High school degree or equivalent. Associate’s or Bachelor’s degree a plus.

·      Experience with customer or client relations.

·      Outgoing and comfortable interacting with the company employees.

·      Excellent verbal and written communication skills.

·      Comfortable working in a technical environment and experience with Android OS.

Other information to be shared with the candidate (Staffing Partner add’l context):

·      Typical work weeks will be between 45-55 hrs per week, opportunities for overtime as needed.

·      Customer service, sales experience, etc is a huge plus. Comfort interacting with new people / members of the public is required.

·      Work will be conducted on prototype hardware; some ability or experience in troubleshooting is a plus.

·      Primary data type is photos of people using prototype phones, including their face.

·      Performance is measured based on the number of unique people collected (expect 10-20 people per day) and quality of incoming data (except mostly valid collects)

·      Basic knowledge of Google suite tools (Calendar, spreadsheet, docs), data entry

·      Comfortable working in a technical environment and experience with Android OS

·      Excellent verbal and written communication skills

·      Comfortable working in a technical environment and experience with Android OS.

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